PROCESSING & SHIPPING
Our warehouse processes and ships out all orders Monday through Friday (excluding major holidays). After placing your order, processing may take 1-2 business days before shipment is initiated.
US orders are shipped by e-packet, which is a US Postal Service product. Delivery times within the US are typically within 7-15 days from the date of shipment.
International orders may take 10-21 business days from the ship date to be delivered.
WILL MY ORDER COME IN ONE PACKAGE?
Depending on the number of products within your order you may receive separate packages that may possibly arrive 1-2 business days apart.
OUT OF STOCK / BACK-ORDERED ITEMS
In the event that any of your items are out of stock, we will send you an email to let you know when we expect to have the items shipped out by. If the items are not expected to be restocked within 2 weeks, we will automatically refund you for those items and apologize for the inconvenience.
ADDRESS CHANGESOur warehouse staff works quickly, so if you notice an error please email us ASAP with your full name and order # so we can try to catch your package before it is fully processed for shipping. There's no guarantee we can change it, especially once it leaves our warehouse, but we'll do everything we can!